Contenido principal del artículo

Fernando González-Ferriz
Universidad Isabel I, Burgos, España
España
https://orcid.org/0000-0002-2007-4862
Biografía
Vol. 25 Núm. 1 (2021), Monográfico junio 2021. Marketing y Capitalismo, Páginas 1-20
DOI: https://doi.org/10.17979/redma.2021.25.1.7848
Recibido: abr. 6, 2021 Aceptado: jun. 9, 2021 Publicado: jun. 30, 2021
Cómo citar

Resumen

La siguiente investigación pretende analizar la evolución del concepto de marketing y la influencia de nuevos enfoques (como el marketing relacional, las políticas de responsabilidad social y la incorporación de las nuevas tecnologías a las políticas de marketing) en el resultado empresarial. Para ello se recurre al análisis cuantitativo llevado a cabo en una muestra representativa de empresas del sector industrial español. Las conclusiones demuestran que, si bien el sector está haciendo un gran esfuerzo por adaptarse al nuevo entorno, todavía queda camino por recorrer en cuestiones relacionadas con el análisis del mercado, la mejora de la comunicación interna y el uso de nuevas tecnologías en el ámbito del marketing digital.

Descargas

Los datos de descargas todavía no están disponibles.

Detalles del artículo

Citas

Ali, W., Frynas, J. G., and Mahmood, Z. (2017). Determinants of corporate social responsibility (CSR) disclosure in developed and developing countries: A literature review. Corporate Social Responsibility and Environmental Management, 24(4), 273-294.

Balodi, K. C. (2014). Strategic orientation and organizational forms: an integrative framework. European Business Review.

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120.

Berry, L. L. (1983). Relationship marketing. Emerging perspectives on services marketing, 66(3), 33-47.

Bianchi, C., and Mathews, S. (2016). Internet marketing and export market growth in Chile. Journal of Business Research, 69(2), 426-434.

Bouncken, R. B., Schuessler, F., and Kraus, S. (2015). The theoretical embedding of born globals: Challenging existing internationalization theories. International Business & Economics Research Journal (IBER), 14(1), 39-46.

Chad, P. (2014). Organizational change within charities: improved performance via introduction of market orientation and other strategic orientations. International Review on Public and Nonprofit Marketing, 11(1), 89-113.

Chen, J., Sousa, C. M., y He, X. (2016). The determinants of export performance: a review of the literature 2006-2014. International Marketing Review.

Club de Marketing Mediterráneo. Anuario del observatorio de marcas en el exterior 2020. https://clubmarketingmediterraneo.com

Conant, J. S., Mokwa, M. P., and Varadarajan, P. R. (1990). Strategic types, distinctive marketing competencies and organizational performance: a multiple measures‐based study. Strategic management journal, 11(5), 365-383.

Constantinides, E. (2014). Foundations of social media marketing. Procedia-Social and behavioral sciences, 148, 40-57.

Czinkota, M., and Ronkainen, I. (Eds.). (2011). The future of global business: a reader. Routledge.

Day, G. S. (1994). The capabilities of market-driven organizations. Journal of marketing, 58(4), 37-52.

DeSarbo, W. S., Anthony Di Benedetto, C., Song, M., and Sinha, I. (2005). Revisiting the Miles and Snow strategic framework: uncovering interrelationships between strategic types, capabilities, environmental uncertainty, and firm performance. Strategic management journal, 26(1), 47-74.

Devece, C., Llopis‐Albert, C., and Palacios‐Marqués, D. (2017). Market orientation, organizational performance, and the mediating role of crowdsourcing in knowledge‐based firms. Psychology & Marketing, 34(12), 1127-1134.

Friedman, M. (2007). The social responsibility of business is to increase its profits. In Corporate ethics and corporate governance (pp. 173-178). Springer, Berlin, Heidelberg.

Grant, R. M. (1996). Prospering in dynamically-competitive environments: Organizational capability as knowledge integration. Organization science, 7(4), 375-387.

Grönroos, C. (1984). A service quality model and its marketing implications. European Journal of marketing.

Gronroos, C. (1990). Relationship approach to marketing in service contexts: The marketing and organizational behavior interface. Journal of business research, 20(1), 3-11.

Grönroos, C., and Voima, P. (2013). Critical service logic: making sense of value creation and co-creation. Journal of the academy of marketing science, 41(2), 133-150.

Gummesson, E. (2002). Relationship marketing and a new economy: it’s time for de‐programming. Journal of services marketing.

Guo, C. (2002). Market orientation and business performance: A framework for service organizations. European journal of marketing.

Haji-Basri, M. (2012). Marketing research contemporary themes and trends. Interdisciplinary Journal of Contemporary Research in Business, 4(5), 17-24.

Jaworski, B. J., and Kohli, A. K. (2017). Conducting field-based, discovery-oriented research: lessons from our market orientation research experience. AMS Review, 7(1), 4-12.

Kotler, P., Kartajaya, H., and Setiawan, I. (2017). Marketing 4.0: dal tradizionale al digitale. Marketing 4.0, 1-168.

Kotler, P., Kartajaya, H., and Setiawan, I. (2019). Marketing 3.0: From products to customers to the human spirit. In Marketing Wisdom (pp. 139-156). Springer, Singapore.

Kotler, P., Kartajaya, H., and Setiawan, I. (2021). Marketing 5.0: Technology for Humanity. John Wiley & Sons.

Lehmann, D. R. (2005). Journal evolution and the development of marketing. Journal of Public Policy & Marketing, 24(1), 137-142.

Line, N. D., and Runyan, R. C. (2012). Hospitality marketing research: Recent trends and future directions. International Journal of Hospitality Management, 31(2), 477-488.

Mathews, S., Bianchi, C., Perks, K. J., Healy, M., and Wickramasekera, R. (2016). Internet marketing capabilities and international market growth. International business review, 25(4), 820-830.

Miles, R. E., Snow, C. C., Meyer, A. D., and Coleman Jr, H. J. (1978). Organizational strategy, structure, and process. Academy of management review, 3(3), 546-562.

Morgan, R. M., and Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of marketing, 58(3), 20-38.

Morgan, N. A., Katsikeas, C. S., and Vorhies, D. W. (2012). Export marketing strategy implementation, export marketing capabilities, and export venture performance. Journal of the academy of marketing science, 40(2), 271-289.

Murray, J. Y., Gao, G. Y., and Kotabe, M. (2011). Market orientation and performance of export ventures: the process through marketing capabilities and competitive advantages. Journal of the academy of marketing science, 39(2), 252-269.

Oh, H., Kim, B. Y., and Shin, J. H. (2004). Hospitality and tourism marketing: recent developments in research and future directions. International Journal of Hospitality Management, 23(5), 425-447.

Oh, L. B., Teo, H. H., and Sambamurthy, V. (2012). The effects of retail channel integration through the use of information technologies on firm performance. Journal of operations management, 30(5), 368-381.

Orlitzky, M., Siegel, D. S., and Waldman, D. A. (2011). Strategic corporate social responsibility and environmental sustainability. Business & society, 50(1), 6-27.

Parnell, J. A., Long, Z., and Lester, D. (2015). Competitive strategy, capabilities and uncertainty in small and medium sized enterprises (SMEs) in China and the United States. Management Decision.

Payne, A., and Frow, P. (2005). A strategic framework for customer relationship management. Journal of marketing, 69(4), 167-176.

Payne, A. F., Storbacka, K., and Frow, P. (2008). Managing the co-creation of value. Journal of the academy of marketing science, 36(1), 83-96.

Payne, A., and Frow, P. (2017). Relationship marketing: looking backwards towards the future. Journal of services marketing.

Pena, A. I. P., Jamilena, D. M. F., and Molina, M. Á. R. (2012). Validation of a market orientation adoption scale in rural tourism enterprises. Relationship between the characteristics of the enterprise and extent of market orientation adoption. International Journal of Hospitality Management, 31(1), 139-151.

Porter, M. E. (1980). Competitive strategy: Techniques for analyzing industries and competitors.

Porter, M. E., and Advantage, C. (1985). Creating and sustaining superior performance. Competitive advantage, 167, 167-206.

Prahalad, C. K., and Hamel, G. (1990). Core competency concept. Harvard Business Review, 64(3), 70-92.

Prasad, V. K., Ramamurthy, K., and Naidu, G. M. (2001). The influence of Internet–marketing integration on marketing competencies and export performance. Journal of International Marketing, 9(4), 82-110.

Saleh, M. A. H. (2016). Themes and topics of research in marketing: A content analysis of the articles published in three marketing journals. International Journal of Business Administration, 7(1), 12.

Sinkovics, N., y Sinkovics, R. R. (2013). The internet as an alternative path to internationalization? International Marketing Review.

Song, M., Nason, R. W., and Di Benedetto, C. A. (2008). Distinctive marketing and information technology capabilities and strategic types: A cross-national investigation. Journal of International Marketing, 16(1), 4-38.

Srivastava, R. K., Fahey, L., and Christensen, H. K. (2001). The resource-based view and marketing: The role of market-based assets in gaining competitive advantage. Journal of management, 27(6), 777-802.

Teece, D. J., Pisano, G., and Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic management journal, 18(7), 509-533.

Vargo, S. L., and Lusch, R. F. (2008). From goods to service (s): Divergences and convergences of logics. Industrial marketing management, 37(3), 254-259.

Vargo, S. L., and Lusch, R. F. (2016). Institutions and axioms: an extension and update of service-dominant logic. Journal of the Academy of marketing Science, 44(1), 5-23.

Vorhies, D. W., and Morgan, N. A. (2005). Benchmarking marketing capabilities for sustainable competitive advantage. Journal of marketing, 69(1), 80-94.

Wernerfelt, B. (1995). The resource‐based view of the firm: Ten years after. Strategic management journal, 16(3), 171-174.

White, C. L., Nielsen, A. E., and Valentini, C. (2017). CSR research in the apparel industry: A quantitative and qualitative review of existing literature. Corporate social responsibility and environmental management, 24(5), 382-394.

Yadav, M. S. (2010). The decline of conceptual articles and implications for knowledge development. Journal of Marketing, 74(1), 1-19.

Zerbini, F. (2017). CSR initiatives as market signals: A review and research agenda. Journal of Business Ethics, 146(1), 1-23.